Your at-home customer could care less about the specifics of your order fulfillment procedure; they only care about receiving their purchase promptly and in good shape. Recent surveys found that 41% of online customers worldwide wanted their purchases delivered in 24 hours or less. Due to high demand for fast deliveries, you should strive for the quickest possible delivery time for customers’ purchases.
Although optimizing the order fulfillment process may seem simple, most e-commerce business owners find it complex and challenging. Multiple procedures and personnel are involved from when a customer completes checkout until they are satisfied with their purchase. To keep expenses low, maintain customer satisfaction, and support staff, operating at peak efficiency is necessary to coordinate them, a process that typically requires long and consistent refining and improvement.
You can avoid this problem by relying on third-party logistics (3PL) software to facilitate and enhance the entire order fulfillment procedure. Here, we’ll discuss what third-party logistics software is and the advantages it can provide to your company’s end-to-end order fulfillment.
What is 3PL software?
With 3PL software, e-commerce enterprises can outsource fulfillment without giving up complete control of their logistics processes. Warehouse management systems (WMS), enterprise resource planning systems (ERPs), and other similar programs are commonly used by 3PLs in their fulfillment facilities. This software paves the way for “smart warehousing” capabilities, allowing companies to monitor inventory, orders, and deliveries in real time.
Consequently, with 3PL software, businesses can distribute stock, sell through numerous channels, and monitor fulfillment and shipping performance from a single control panel. The software allows companies to make necessary decisions to optimize and improve delivery times.
What are the benefits of using 3PL software for end-to-end order fulfillment?
There are various perks for your company when you employ third-party logistics software. Here’s how using this tool can aid your business:
1. Transparency and manageability
With cloud-based third-party logistics software, you can track your e-commerce orders while they’re being fulfilled with little to no downtime. Third-party logistics (3PL) software typically makes comprehensive analytics available around the clock. Scaling your services and client base, adding new fulfillment locations, and growing your business without needing to hire more people are all examples.
Furthermore, with cloud-based 3PL software, you can monitor your whole fulfillment network, access your data, and run all of your apps. Thus, you have access to a greater quantity of information, points of contact, and data.
2. Capability to grow
Growing and expanding are essential to success. Third-party logistics centers and businesses that ship directly to consumers will benefit from the development of 3PL software because it will allow them to handle the increased volume. A cloud-based software may be fully operational in as little as four weeks at a low, predictable monthly cost.
The appeal of cloud-based systems increases as your company expands because they can be easily modified and enlarged with a few mouse clicks and with no need for new programming. To speed up your inbound operations and your select, pack, and shipping procedures, you may use pre-built automation rules or easily construct your own.
Cloud-based third-party logistics software includes all the tools necessary for efficient warehouse management, increased output, and maximum efficiency in fulfilling large orders. Picture this: Your warehouse is entirely digital and part of an integrated fulfillment network, and you’re using mobile devices to harness all this power.
Your software should be able to scale with your business, thanks to the incorporation of cloud and mobile connections, as well as clever AI-powered algorithms to meet the demands of the future of high-volume direct-to-customer (DTC) order fulfillment.
3. Time efficiency
By automating several tasks and integrating many processes, 3PL software dramatically reduces the time it takes logistics providers and their customers to complete their work. Rather than storing this information in various databases, 3PL software can keep track of orders, process payments automatically, and centrally store reports and invoices.
In addition, integrating your e-commerce platform with 3PL software allows for seamless order capture and insertion into your database. Overall, 3PL software can help you gain more time for other essential workloads, such as looking at different parts of the business, improving them, reducing expenses, or adding more value to customers, which results in more sales and profit.
These three points are just a fraction of what 3PL software can improve and showcase. However, consider looking into them more thoroughly for an educated decision. If you do try it out for your business, you may personally experience other benefits that aren’t covered in this article.
4. Reduced human error
When data is manually entered or processed and then shared across individuals, the likelihood of errors and severity rises. As a result of using 3PL software, the procedure is automated to reduce not only potential human errors but also possible unnecessary expenses.
Keeping your entire process flow in tip-top shape calls for regular inspection, analysis, and adjustments. Since e-commerce is constantly evolving, so too must the comprehensive solutions used to drive your business.