If your Xfinity remote not working then fear not because you are not the only one here. There are issues that so many people experience in control of their Xfinity remotes and it is so embarrassing when one cannot operate their TV or other devices. Thankfully, the following are a few techniques that can help you to address this issue. In this article, we’ll go through some of the basic issues that you are likely to face with your Xfinity remote and solutions for them. So, let’s dive right in!

How to Fix Xfinity Remote not Working Issues?

If your Xfinity remote not working, you may get irritated when you are waiting to watch your favorite program. Now let turn to the several ways on how to troubleshoot this specific problem with Xfinity remote control.

Method 1: Replace the Batteries

Some of the most likely problems include in many cases, a bad battery is the root cause of a remotes malfunctioning. The first thing to take a look at when your remote isn’t working properly is the batteries. Follow these steps to replace the batteries:

  • Open the toner as there will be located in the rear side of the remote. Lead the wires into the battery compartment on the back of the remote.
  • Take out the old batteries without touching the part with exposed metal.
  • Put two new AA batteries, with the polarity being in the RIGHT direction, the positive terminal upwards.
  • If you already have the remote you currently can, try to put the battery cover back on and if it does not turn on, then that means that a switch or bulb burned up or broke, so you’re going to have to fix it.

Method 2: Restart the Xfinity Remote

Often you can solve problems associated with your remote just by turning it off and then on again. To restart your remote, follow these steps:

  • Take the batteries out of the remote (use this suggestion if it is safe to leave it in an accessible place in the car).
  • Power and Channel Up buttons must be pressed together for about five seconds.
  • Let go of the buttons and wait for half a minute.
  • So put the batteries back into the holder with the + end of the battery towards the top.
  • Try to see if the remote is working by pressing’ the buttons.

Method 3: Power Cycle the Remote

Resetting your Xfinity remote means taking out its batteries and putting them back in after a few minutes and this can remove any short-term problem that might be making your remote unresponsive. Here is how you can do it:

  • Just switch off any electronic item that has remote controls with it and that will be your television set.
  • Most of the programable remotes have this problem, take off the battery of the remote.
  • Wait for 5-10 minutes and then insert the batteries back in.
  • Set the television to a channel and ensure that the remote control operates.

Method 4: Pair the Remote with Your Device

At other times, the cause might be because the remote is not properly synchronized with your cable box or another device. To pair the remote with your device, follow these steps:

  • If you have a cable box or any other streaming type of device, it is time to unplug it.
  • Unplug it for 60 seconds and reconnect it.
  • Power and Press the Channel up button together at the same time then continue to hold them down for 5 more seconds until the ‘green light’ comes on.
  • Releasing the buttons, taking the remote and seeing if it is working.

Method 5: Resync the Remote

In case the above-mentioned steps do not work, then you may need to resynchronize the remote for your TV, or other devices. Here is how to do it:

  • Turn off your Xfinity Gateway or your cable box.
  • Get rid of the batteries used in operating the remote control.
  • Wait for 10 seconds, then you should reconnect the batteries.
  • Switch on your television and thereby your Xfinity Gateway or cable box.
  • Step four: Hold the “setup” button of the Streamer remote until the “mode” light on the Streamer blinks two times.
  • Key in the code for your TV or device through the remote’s number pad. The codes are available on the internet or in the Xfinity remote control guide.
  • Gently push the button marked “Power” on the remote you have. If it has turned off then it has resynchronized successfully. If not then use another code from the list below.

Method 6: Reset the Remote

If the Xfinity remote is unresponsive regardless of what you have attempted above, you want to reset the remote into its default settings. Here is how to do it:

  • Take the batteries from the remote if they are installable.
  • Press and hold the “Power” button together with the “Info” button found on the handset remote control.
  • When holding these buttons, replace batteries.
  • Hold the buttons until the Mode light begins to flash three times.
  • Free the buttons, and your remote should work as a new one – reset one, that is.

Method 7: Update the Remote Software

Xfinity remote controls sometimes need to be updated in order to work most efficiently. Still Xfinity remote not working, then the software needs to be updated. To update the remote software, follow these steps:

  • Before you can log into your account, you must first go to the Xfinity homepage.
  • In the browser window, go to the “Support” tab in the top line and open the “Remote Control” section.
  • Look to the right side of this page for a box that you can type your remote model number, click that and a new box will appear where you can follow the instructions in order to download the latest software update.
  • After the update is downloaded, instructions will appear on the remote to guide a user in the installation of the software.
  • Push buttons on the remote to check if the set has been responded to.

Method 8: Contact Xfinity Support

If none of the above steps has been effective, it means it is time to contact Xfinity support for more directions. They can help you to solve the issue or come to your house to deliver you a replacement for your remote control or to call a technician.

Conclusion

If your Xfinity remote is not working but you do not wish to be bothered, here are some things you can do to solve the problem. To solve this problem, the first step should be taken is to remove batteries from the remote and then reinsert them back into the device and turn off this remote then turn it on again.

If Xfinity remote not working, you can try to resync the remote, or even reset the remote. It also may be useful to update the software of a remote control. In case everything else mentioned above does not work, call Xfinity for additional help. If you have tried the above-mentioned methods then you can easily program your Xfinity remote and gain full command over your TV and other devices.

Gajendra Singh

Gajendra Singh is working at Systweak Blogs. His potential of writing is PC tips, Android and Mac and Windows software tricks and he is anxious in writing other technical blogs.

You Might Like